Refund and Returns Policy

Effective date: September 29, 2026 · Last updated: September 29, 2026

This Refund and Returns Policy explains how refunds work for purchases from MNS Business Corp through mnsbusiness.com and the MNS Business Hub app.

MNS Business Hub subscriptions

• You can cancel anytime from your account billing area. Cancellation stops future renewals; access continues until the end of the current paid period.
• Digital subscription access may begin immediately after payment, so subscription fees are generally non-refundable, including partial months or unused time.
• If you were charged in error (for example, a duplicate charge or a charge after a confirmed cancellation), contact billing support within 30 days and we will review and correct it.
• Trials: if you cancel before a trial ends, you will not be charged for that plan.

Digital products and downloads

Because digital files are delivered instantly and cannot be returned, all sales of digital products are final. If a file is damaged, incomplete, or not what was described, contact us within 14 days and we will replace the file or issue a refund at our discretion.

Business services

• Deposits reserve time on our schedule and are non-refundable once work has started.
• If you cancel a project before work begins, any deposit may be refunded or credited toward future services.
• Completed work and delivered files are not refundable. Revisions are handled as described in your project quote.

Training classes and consultations

• Cancel or reschedule at least 48 hours before a class or consultation for a full refund or credit.
• Cancellations within 48 hours and no-shows are not refundable but may be rescheduled once when possible.
• If MNS cancels a class or consultation, you will receive a full refund or may choose a new date.

Physical products

Custom or personalized items (such as branded apparel or printed materials) cannot be returned unless they arrive damaged or incorrect. Report problems within 7 days of delivery with photos.

How to request a refund

Email billing support with your name, the email used for the purchase, the order or invoice number, and the reason for your request. Approved refunds are returned to the original payment method, and timing depends on your bank or card issuer.